Deciding on which company to redo our basement was a huge decision. This decision is not something we took lightly. After researching multiple places for over a year and getting many quotes, we selected Beautiful Built Basement. We finished roughly ⅔ of our basement, with carpet and a laundry room. I read the many positive reviews so I felt confident in our selection, and they offered mid level pricing. After coming out to get an estimate, Dan (the owner) emailed us a proposal fairly quickly. We moved forward and we got an extremely detailed transparent plan. Each material was listed, and included a description and the prices. We ended up asking my husband’s father, who does construction, if everything was accurate and of high quality. Looking at the price list and total cost of every single item, including labor, secured our decision. They offer broken-down online payments which are very convenient and easy to pay through the website. We booked them for the job, which started about 4 months later. They had an opening for the summer so we were able to get squeezed in. They stated that our project would take around 3.5 weeks to complete.
My main draw to this company was that they are professional workers at all times. I was a little worried, because we have a 1.5 year old who takes naps throughout the day. My son had no issues sleeping during the time that they were here. Each morning, on time, Don and Chris would say “Hello” to him and he would “help” them set up the tarps upstairs. They are not a typical construction company. They were acutely aware of when they were walking in and out of the house and mindful of closing the basement and front door. If they had to leave a door open, they would ask each time to make sure no child, or animal could escape. If they wanted to smoke, they did that in their car or far away outside. No cigarette buds were left outside. Music was kept to a minimum, and each day the work site was cleaned up for the next day. I appreciate that because our cats basically live in the basement and making sure they could not get into anything was a priority and a safety concern. On top of cleaning each day, we would walk down stairs with them to see the progress. We were able to address any concerns or questions at that time. They welcomed us down stairs and continuously asked us to share feedback. When they were done, they would remove the tarps, and review the plan for the next day.
The precision with their work is top notch, and now our basement is something we can show off to friends and family. The hallway was half finished leading down into the basement. Unfortunately, the company that built our house did not take time or consideration with that part of the house. So Don and Chris fixed up the dents in the hallway that were undetected by us, and the rough edges of wood on the staircase. They made sure all the drop down ceiling tiles were perfect and had the same edging length. The white trim was spot on. We made some minor adjustments later on, by adding a few outlets, which were easily accommodated into their plan. Dan quickly responded to any accommodation. Having some flexibility was beneficial to the success of our basement. We wanted to complete the final painting, so we asked to have a weekend to achieve this. They were able to do some workarounds and provide us enough time to finish the painting. We wanted to add carpet to the basement, because we have children and pets. Their designer came out to help us to select from the many choices. We used the carpet swatch, placed it in the correct lighting, and looked at it in response to the painted walls.
